<1330 Korea Travel Hotline & Complaint Center >
1330 Korea Travel Hotline, operated by Korea Tourism Organization (KTO), is a one-stop helpline available as a public service for local and international travelers. For any inquiries or complaints relating to Korean tourism, either beforehand or during your stay in Korea, you can seek assistance here as well.
1330 Korea Travel Hotline
Knowledgeable and helpful staff provide assistance in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, or Malay to ensure each caller has a worry-free travel experience. The KTO's 1330 Korea Travel Hotline provides information and services for most regions of Korea as well as interpretation services.
Exclusive Travel Information
Certified travel specialists provide detailed information on attractions, transportation, accommodations, shopping, festivals, events, and more!
Emergency and Related Service
In order to assist travelers with immigration, safety and medical needs, tourist complaints, and other concerns, 1330 can connect callers to the 1345 Ministry of Justice Call Center, 119 Emergency Rescue Service, KTO Complaint Center, and other related call centers.
Multilingual Assistance
Trained specialists provide tourism interpretation and assistance for tourists in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, and Malay.
24/7 Service
The 1330 Korea Travel Hotline is open 24 hours a day, 7 days a week, so visitors can rest assured knowing there will always be a qualified professional to answer their call. (Russian, Vietnamese, Thai, Malay: 7 days a week, 08:00-19:00)
<1. Landline>
- - Dial 1330. You will be able to speak to an operator after choosing a language
- - Service Charge: Local phone charges only.
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1Process
In Korea1330 (without area code)
From Abroad+82-2-1330
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2Process
Language selectionKorean: press 1
English: press 2
Japanese: press 3
Chinese: press 4
Russian: press 5
Vietnamese: press 6
Thai: press 7
Malay: press 8
-
3Process
Speak to a 1330 operator
<2. Internet Phone>
- - Call the 1330 Korea Travel Hotline for free through the VisitKorea moble app when connected to a Wi-Fi Zone.
- - Please note that using the service outside of a Wi-Fi Zone may incur extra charges depending on your data plan.
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1Process
Download the VisitKorea app
Click "1330 Korea Travel Hotline"
at the bottom of the screen
Click "Call"
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2Process
Language selectionKorean: press 1
English: press 2
Japanese: press 3
Chinese: press 4
Russian: press 5
Vietnamese: press 6
Thai: press 7
Malay: press 8
-
3Process
Speak to a 1330 operator
